1. Select a product that you want to order
2. Now click on ‘Add to cart’ option
3. Then select the size/quantity of the product if required
4. Click on ‘View cart’
5. Proceed to checkout
6. Enter the ‘Billing and shipping’ address in detail
7. Select ‘Pay online’ or ‘Cash on Delivery’ option
8. Place the order
9. Finally click on ‘Pay now’ option.
Thats it your order is placed. It is very simple process.You will get order details on mail id.
1. Is product shipped to my door?
-- Yes, delivery charges are being charged for door delivery. However there might be instances where, courier is not accessible, and you might have to pick up the delivery from the nearest courier store.
2. What if my billing and shipping addresses are different?
-- Care is taken to see that the product is shipped only to the address provided for shipping.
2. Can I get early shipment or fast delivery?
-- Yes, please contact us after placing the order and the expedited charges will be charged accordingly.
3. Where do you ship from?
-- We ship our products from our warehouse in Kaulkhed, Akola and from our retail store: U-27, Tower Chowk, TT SPORTS, Sashtri Stadium, Akola, Maharashtra 444003.
4. Which shipping courier do you use?
-- For domestic delivery within India we use DTDC, Blue Dart, Delhivery, Xpressbees, Ekart Logistics, India Post, GATI,
For international delivery we use FedEx, DHL, UPS.
1. What will be the delivery charges?
-- The delivery charges are mentioned in the check-out section for each product. Best possible rates have been applied to the product.
2. What will be the dispatch time?
-- The dispatch time usually takes two working days from the time of the placement of order.
3. What will be the delivery time?
-- The delivery time is same as the standard delivery time set by the courier partner.
4. What happens in case of delayed orders?
-- Usually, the product is dispatched in 2 days. However, due to courier delay, there might be a rare instance of product delay. We will follow it up with the courier partners and get it solved at the earliest.
5. When will the tracking details be updated online?
-- After the dispatch of the product, tracking ID will be sent to your registered mobile number.
Yes, there are few products with warranty. Mostly on clothes and shoes, but not on products like bats, balls, racquets, carom etc.
Yes, we do have a return policy and money refund policy but they are completely depended on the situation. Please write back to us on info@thetidkes.com for any refund or return policy.
Yes, as shown under the product, MRP has been discarded and our products are offered at discounted price to our customers.
a) We accept Credit cards, Debit cards, UPI, net banking etc.
b) We also have ‘Cash on delivery’.
Yes, we do have ‘Cash on delivery’ option.
You will be provided with a tracking Id. In addition, you will also get regular updates on your mobile phone the moment your article is dispatched from our end.
We take utmost care while packing the product in specially designed TT Boxes. However if you receive the product in damaged or defective condition, please email us immediately on info@thetidkes.com
Immediately after you place an order, you shall receive message updating the whereabouts of product.
Immediately inform us at info@thetidkes.com
Yes, we are authorized distributors of all branded products. We have SS ,S, TON, Cosco, Tennex , Yonex, Local, Sega, NIVIA, Puma, Adidas, Vector, Vicky, GKI.
Yes, we do ship outside India.
Usually, the product is dispatched in 2 days. However, due to courier delay, there might be a rare instance of product delay. We follow up with the courier partner then.
1. Where is your retail store located? What is TT SPORTS?
-- It is our retail store in Akola, Maharashtra.
THE TIDKES T T SPORTS is located at Tower Chowk, TT SPORTS, Sashtri Stadium, Akola, Maharashtra 444003.
2. Is Tidke Exporters and Traders Private Limited same as THE TIDKES?
-- Yes, ‘Tidke Exporters and Traders Private Limited’ is the firm’s name and ‘THETIDKES’ is the brand name.
3. How do I contact you?
-- You can contact us through social media.
Instagram: @thetidkes
Facebook: Tidke Exporters and Traders Private Limited.
Email: info@thetidkes.com
or Call Us : 7066 408 938